The opportunity timeline

• Overview

  Cisco is hiring a Customer Support Specialist in Broken Arrow, OK.

• Role description

  If chasing flat numbers bores you, the Customer Support Specialist seat at Cisco comes with quotas worth beating and Technical Support worth mastering. Stack the numbers: $61,000 - $89,000, 3 years required, internship schedule, and a mid-level seat that grows as fast as you do.

  Key Responsibilities

  • Qualify inbound leads and route them through the sales funnel efficiently
  • Translate Leadership dashboards into stories the sales floor actually uses
  • Carry a $61,000 - $89,000-tier quota and the playbook to hit it
  • Pitch upsells that feel like favors, not invoices
  • Coordinate cross-functional launches with creative, product, and operations
  • Keep Broken Arrow renewals from slipping by owning the timeline

  What You'll Bring

  • Experience translating Zendesk complexity for a non-technical audience
  • 3 years of learning when to trust the process and when to break it
  • Comfort presenting to an OK-wide audience without a script
  • A point of view on Cisco's space, sharpened by your own reading

  What sets Cisco apart isn't size but an ambitious Broken Arrow culture that refuses to ship Phone Etiquette it wouldn't trust itself. We default to documenting decisions so OK and remote teammates stay equally in the loop.

  You join at $61,000 - $89,000, grow with a mentor, lean on benefits, and flex your hours so Broken Arrow fits work instead of the reverse.

  The team just got the green light to hire, and this Customer Support Specialist role is first up.

  Apply today, and the next time we post about this sales marketing win, it could be yours.

• Required skills

  • Jira Service Management
  • Data Entry
  • Technical Support
  • Written Communication
  • Salesforce Service Cloud
  • QA Monitoring
  • Customer Onboarding
  • Phone Etiquette
  • Zendesk
  • Multitasking
  • Leadership
  • Cross-Functional Collaboration
  • Emotional Intelligence

• Benefits & perks

  • Meditation and mindfulness apps
  • Fully remote position
  • Happy hours and social events
  • Paid Time Off
  • Team building activities
  • Team Building Events
  • Paid certification exam fees

• Apply before 2026-08-21

  Submit your application for this Internship sales_marketing position.