The opportunity timeline

• Overview

  Content Partners Inc is hiring a Customer Support Specialist in Scranton, PA.

• Role description

  The brands that win in PA obsess over Knowledge Base Management, and Content Partners Inc is staffing this Customer Support Specialist role to do exactly that. What makes this Content Partners Inc role different is the ownership; the $43,000 - $70,000 and hybrid hours are just the entry fee.

  Key Responsibilities

  • Run the junior account like it's the only one that matters
  • Pair a $43,000 - $70,000 quota with the discipline to forecast it straight
  • Frame the agile ROI a Scranton, PA CFO can defend internally
  • Draft the cold-outreach copy that survives a junior buyer's inbox
  • Spot which Scranton accounts are about to churn and win them back
  • Write follow-ups that get answered, not the ones that get ignored

  What You'll Bring

  • Comfort with hybrid arrangements and the rhythms of a delightfully-weird workplace
  • A communicator who writes the meeting recap nobody asked for but everyone reads
  • Real CRM Software chops, plus the Written Communication curiosity to keep growing
  • A keen eye for quality and consistency in your output
  • A growth mindset that treats feedback as fuel, not threat
  • Hands-on experience with modern Written Communication workflows and tooling
  • The humility to revise strong opinions when the data argues back

  The team at Content Partners Inc is small, gloriously-unglamorous, and entirely convinced that Scranton is the best place to reinvent sales marketing. Our Scranton office runs on mutual respect, low ego, and a genuine willingness to help.

  We trade fair $43,000 - $70,000 for your talent and throw in mentorship, benefits, and a flexibility policy people actually use.

  Live feed: the Scranton, PA role remains unfilled and actively recruiting.

  Curious whether Content Partners Inc is the right move? Hit apply and find out from the inside.

• Required skills

  • CRM Software
  • Customer Journey Mapping
  • Complaint Handling
  • Written Communication
  • Knowledge Base Management
  • Relationship Building
  • Analytical Thinking

• Benefits & perks

  • Annual physical and health screenings
  • Family planning support
  • 401(k) Plan
  • Equity grants
  • Annual company offsite
  • Meditation Room
  • Conference Attendance
  • Technology Stipend
  • Family Leave
  • Meal delivery stipend
  • HSA investment options

• Apply before 2026-09-07

  Submit your application for this Hybrid sales_marketing position.