The opportunity timeline

• Overview

  Energy Innovation Corp is hiring a Customer Support Specialist in Springfield, MO.

• Role description

  We are looking for a senior Customer Support Specialist who turns prospects into long-term customers and quotas into milestones. Picture $81,000 - $115,000, a temporary cadence, and 7 years of Time Management translating into a senior seat you actually steer at Energy Innovation Corp.

  Key Responsibilities

  • Turn churned sales marketing logos into win-back targets with a plan
  • Walk MO partners through co-marketing they'll say yes to
  • Win back the accounts a previous Customer Support Specialist let slip
  • Drive upsell and renewal conversations with existing Energy Innovation Corp accounts
  • Beat last quarter's $81,000 - $115,000 number without burning the pipeline

  What You'll Bring

  • Hands-on proficiency with Cross-Functional Collaboration, ideally paired with Problem Solving
  • Sharp organizational skills and an ability to juggle multiple workstreams
  • A communicator who writes the meeting recap nobody asked for but everyone reads
  • Comfort owning the unglamorous middle of a temporary project

  From a Springfield loft, Energy Innovation Corp has built an innovative reputation for solving sales marketing problems others quietly gave up on. We prize follow-through: when someone here commits to something, the team can count on it.

  Think competitive $81,000 - $115,000, full benefits, a clear runway to grow your Cross-Functional Collaboration, and the latitude to work the way you work best.

  The Energy Innovation Corp team is scaling in Springfield, MO, and we are hiring for it now.

  We're keeping this Customer Support Specialist search short, so put your hat in the ring this week.

• Required skills

  • Churn Reduction
  • Troubleshooting
  • Customer Feedback Analysis
  • Cold Calling
  • Problem Solving
  • Outbound Calling
  • Time Management
  • Help Scout
  • Cross-Functional Collaboration
  • Strategic Planning
  • Delegation

• Benefits & perks

  • Meditation Room
  • Product Discounts
  • Burnout prevention resources
  • Paid volunteer days
  • Leadership development programs
  • Home Office Setup
  • On-site fitness center
  • Direct access to leadership
  • Fitness class subsidies

• Apply before 2026-08-19

  Submit your application for this Temporary sales_marketing position.