The opportunity timeline

• Overview

  HealthPoint Solutions is hiring a Customer Support Specialist in Fort Collins, CO.

• Role description

  We are looking for a junior Customer Support Specialist who turns prospects into long-term customers and quotas into milestones. For someone 1 years deep in Customer Success, this Fort Collins job means $49,000 - $79,000, a full-time cadence, and genuine influence.

  Key Responsibilities

  • Turn a $49,000 - $79,000 budget into measurable delightfully-weird growth
  • Set the weekly cadence that keeps HealthPoint Solutions reps accountable
  • Steer HealthPoint Solutions prospects from interest to invoice without friction
  • Create sales collateral, decks, and proposals that move prospects forward
  • Wire Patience and Customer Retention together so marketing hands sales clean leads
  • Carry the booth conversation past small talk into next steps
  • Decode why CO buyers say yes and double down on it
  • Coordinate with agencies and vendors to deliver campaigns on time and on budget

  What You'll Bring

  • Professionalism, integrity, and discretion with sensitive information
  • A point of view on HealthPoint Solutions's space, sharpened by your own reading
  • A portfolio that speaks louder than any line on your resume
  • A point of view, held loosely and defended well
  • Experience thriving in an oddball-friendly, deadline-driven setting like HealthPoint Solutions
  • Bachelor's degree in a related field, or equivalent practical experience
  • Comfort working in a fast-paced, steady-handed environment

  We are an empowering sales marketing company, and HealthPoint Solutions calls Fort Collins, CO home. The team trusts each other to do the right thing without constant oversight or micromanagement.

  What sits behind the $49,000 - $79,000 offer is a HealthPoint Solutions culture built on real mentorship, generous benefits, and schedules that bend toward family.

  Re-dated this morning, HealthPoint Solutions continues hiring for the Customer Support Specialist role.

  This full-time opening in Fort Collins is built for someone like you, so don't let it pass.

• Required skills

  • Customer Success
  • Gorgias
  • Churn Reduction
  • Time Management
  • Customer Retention
  • Patience
  • Avaya
  • Customer Feedback Analysis
  • Public Speaking
  • Active Listening
  • Process Improvement

• Benefits & perks

  • Paid holidays
  • Internal mobility opportunities
  • 401(k) matching
  • Pet-friendly office
  • Paid business travel
  • Annual salary reviews
  • Pet-Friendly Office
  • Travel Allowance
  • Housing Allowance
  • Weight management programs
  • Remote Work
  • 401(k) Matching
  • New hire onboarding stipend
  • Paid sick leave

• Apply before 2026-08-18

  Submit your application for this Full-time sales_marketing position.