The opportunity timeline

• Overview

  InnovateSphere is hiring a Customer Support Specialist in Fayetteville, NC.

• Role description

  We want a Customer Support Specialist at InnovateSphere who treats every NC objection as a clue, not a wall. A junior seat in NC that values Continuous Learning, pays $42,000 - $65,000 for 1 years of it, and hands you the wheel early.

  Key Responsibilities

  • Sniff out the Continuous Learning gap that's leaking deals at handoff
  • Nurture the slow sales marketing leads until timing flips in our favor
  • Tune the ad creative until the sales marketing cost-per-lead drops
  • Build territory plans that maximize coverage across Fayetteville, NC
  • Design landing pages and conversion funnels that turn traffic into customers
  • Hand the Customer Support Specialist crew a territory plan they can actually run
  • Hand marketing the field intel that sharpens next quarter's ads
  • Stand up email sequences that get opened, not buried

  What You'll Bring

  • Enough HubSpot Service Hub to be dangerous, enough Continuous Learning to be trusted
  • Working knowledge of HubSpot Service Hub alongside transferable SLA Management chops
  • The humility to revise strong opinions when the data argues back
  • Demonstrated calm when a Fayetteville, NC client changes scope mid-stream

  InnovateSphere doesn't chase headlines; it just keeps building the purpose-led sales marketing backbone that Fayetteville, NC runs on. The unwritten rule in Fayetteville is simple: leave the codebase kinder than you found it.

  Pay starts strong at $42,000 - $65,000, mentorship runs deep, and the road from junior to lead is paved with real benefits.

  We refreshed this Customer Support Specialist listing this week to keep it current for applicants.

  We can't hire the resume you didn't send, so send it and let's start in Fayetteville.

• Required skills

  • HubSpot Service Hub
  • Net Promoter Score
  • SLA Management
  • Problem Solving
  • Continuous Learning
  • Interpersonal Skills

• Benefits & perks

  • Coffee Bar
  • Disability accommodations
  • Backup childcare assistance
  • Personal Shopping
  • Community service opportunities
  • Employee Discounts
  • Casual dress code
  • Educational Assistance
  • Employer-paid health premiums
  • Phased retirement options
  • Military leave
  • Compressed work week option
  • On-site flu shots and vaccinations
  • Flexible Hours

• Apply before 2026-08-12

  Submit your application for this Hybrid sales_marketing position.