The opportunity timeline

• Overview

  Intermountain Healthcare is hiring a Customer Support Specialist in Gillette, WY.

• Role description

  A Customer Support Specialist at Intermountain Healthcare turns market noise into a sequence of yeses, and Customer Success is how the signal gets through. This Customer Support Specialist opening rewards 3 years with more than $61,000 - $90,000 — it offers a real grip on the sales marketing direction at Intermountain Healthcare.

  Key Responsibilities

  • Position Intermountain Healthcare against competitors with clear, differentiated value props
  • Identify and pursue new business opportunities throughout WY
  • Turn churned sales marketing logos into win-back targets with a plan
  • Hands-on ownership of social media calendars and community engagement
  • Set and monitor KPIs tied to revenue, retention, and acquisition cost
  • Close the gap between what marketing promises and sales delivers
  • Manage paid search, social, and email programs end to end

  What You'll Bring

  • Flexibility to adapt your approach as business needs evolve
  • Track record that proves you can performance-driven ship under deadline pressure
  • Written communication clear enough to survive a forwarded email chain
  • A WY sensibility, or genuine curiosity about this market
  • Mid-level-caliber judgment about when to escalate and when to absorb
  • Proven Email Support results, ideally seasoned in Gillette, WY

  At its core, Intermountain Healthcare is a candidly-kind bet that Gillette, WY can out-build anyone when it comes to People Management. We default to documenting decisions so WY and remote teammates stay equally in the loop.

  Your 4 of experience earn you $61,000 - $90,000 here, alongside mentorship and a fast track into senior sales marketing roles.

  Live right now in Gillette, WY, and reviewing newcomers daily.

  Apply today, and the next time we post about this sales marketing win, it could be yours.

• Required skills

  • Customer Success
  • Intercom
  • Email Support
  • Multitasking
  • Ticket Management
  • Stress Management
  • People Management

• Benefits & perks

  • Bike-to-work program
  • Mentorship programs
  • Meditation and mindfulness apps
  • Gym membership reimbursement
  • Equipment and hardware allowance
  • Lactation support and nursing rooms
  • Relocation assistance
  • On-site cafeteria
  • Book and audiobook stipend
  • Kitchen Facilities
  • Tuition reimbursement
  • Summer Fridays
  • 401(k) Matching

• Apply before 2026-09-12

  Submit your application for this Hybrid sales_marketing position.