The opportunity timeline

• Overview

  KPMG is hiring a Customer Support Specialist in Henderson, NV.

• Role description

  KPMG hires Customer Support Specialist talent that measures itself in pipeline created, not meetings booked. At KPMG, a contract Customer Support Specialist earns $43,000 - $64,000, owns meaningful projects, and grows with a team that ships fast.

  Key Responsibilities

  • Map buyer pain to KPMG's pitch deck, slide by slide
  • Create sales collateral, decks, and proposals that move prospects forward
  • Steer KPMG prospects from interest to invoice without friction
  • Build the campaign calendar that keeps Henderson, NV pipeline full year-round
  • Hands-on ownership of social media calendars and community engagement

  What You'll Bring

  • A NV work history, or strong reasons you'll thrive here anyway
  • Experience thriving in a learning-obsessed, deadline-driven setting like KPMG
  • A team player who lifts up colleagues and shares credit
  • Real proficiency with Twilio Flex, plus willingness to learn Intercom fast
  • Comfort working in a fast-paced, ego-light environment
  • At least 1 years building expertise within the sales marketing space

  Founded in Henderson, NV during a downturn, KPMG grew make-it-better and lean while flashier sales marketing rivals burned out. We build psychological safety the boring way: by actually following through on what we say.

  Compensation lands at $43,000 - $64,000, mentorship is built in, and the path from here to senior sales marketing work is mapped, not vague.

  Hot off the queue today, KPMG wants to hear from you this week.

  Your Help Scout deserves a stage bigger than your current one, and KPMG has it.

• Required skills

  • Help Scout
  • Conflict Resolution
  • Complaint Handling
  • Intercom
  • Twilio Flex
  • Avaya
  • Knowledge Base Management
  • Networking
  • Active Listening

• Benefits & perks

  • Generous paid time off
  • Critical illness insurance
  • Flexible scheduling
  • Phased retirement options
  • 401(k) Matching
  • Diversity and inclusion programs
  • Summer Fridays
  • Leadership development programs
  • Mental health days

• Apply before 2026-08-06

  Submit your application for this Contract sales_marketing position.