The opportunity timeline

• Overview

  Salesforce is hiring a Customer Support Specialist in Tallahassee, FL.

• Role description

  This is a mid-level opportunity for a Customer Support Specialist who knows how to move metrics, not just manage them. Own your projects, earn $54,000 - $78,000, and grow with a team that turns 4 years of Inbound Call Handling into real results.

  Key Responsibilities

  • Wire Empathy and Talkdesk together so marketing hands sales clean leads
  • Turn cold sales marketing leads into signed deals across Tallahassee, FL
  • Grow brand awareness through Talkdesk and Active Listening initiatives
  • Open doors in Tallahassee, FL that a mid-level title alone can't
  • Keep a finger on competitor pricing across FL
  • Walk the Tallahassee, FL territory and know it better than the map

  What You'll Bring

  • Familiarity with the Tallahassee market and local sales marketing landscape
  • Comfort owning a number that goes up or down because of you
  • Comfort with a Salesforce pace that rarely sits still
  • A solid foundation in Multitasking, refined over 5+ years
  • Clarity of thought that shows up in tidy documentation
  • A teammate's instinct to unblock others before yourself

  Salesforce is the self-directed Tallahassee company that turned a niche sales marketing obsession into something the whole FL now uses. The impact-driven pace here is real, but so is the permission to log off and recover.

  You get $54,000 - $78,000, a robust benefits suite, and hands-on mentorship aimed at making you a stronger sales marketing professional.

  We just refreshed it, so the sales marketing role counts as live and hiring.

  Apply now and a real person from Salesforce will get back to you, not an autoresponder.

• Required skills

  • ServiceNow
  • Inbound Call Handling
  • Five9
  • Multitasking
  • Customer Satisfaction Surveys
  • Empathy
  • Talkdesk
  • Strategic Planning
  • Negotiation
  • Active Listening

• Benefits & perks

  • Happy Hours
  • Hospital indemnity insurance
  • Quarterly all-hands meetings
  • Global mobility program
  • Identity theft protection
  • Partner Discounts
  • Family planning support
  • Mentorship programs

• Apply before 2026-08-19

  Submit your application for this Hybrid sales_marketing position.