The opportunity timeline

• Overview

  Entertainment Solutions Group is hiring a Help Desk Technician in Ontario, CA.

• Role description

  We are hiring a Help Desk Technician who can balance speed and stability while shipping software used by millions. We pair a $125,000 - $196,000 salary with real responsibility, so the Help Desk Technician you become here grows faster than the title suggests.

  Key Responsibilities

  • Decide when to buy ServiceNow versus build it for Entertainment Solutions Group's Ontario, CA stack
  • Keep Entertainment Solutions Group's Disaster Recovery CI under ten minutes so Ontario, CA engineers stay in flow
  • Write clean, well-tested code that scales with Entertainment Solutions Group's growing user base
  • Tune database queries and schemas for high-throughput Entertainment Solutions Group workloads
  • Configure and manage infrastructure as code across staging and production
  • Work closely with data teams to surface insights from production systems
  • Design, build, and maintain reliable backend services using Resilience and Backup and Recovery

  What You'll Bring

  • Ability to learn new technology systems quickly and apply them effectively
  • Working knowledge of RADIUS alongside transferable Public Speaking chops
  • Demonstrated Disaster Recovery expertise in a fast-moving technology environment
  • Strong multitasking ability without sacrificing quality

  Entertainment Solutions Group is an Ontario, CA-based company on a no-ego path to redefine the technology industry. Collaboration over heroics is our default, and we'd rather win as a group than burn anyone out.

  Pair your ServiceNow with our $125,000 - $196,000, our mentors, our benefits, and our flexible Ontario, CA culture, and the math works in your favor.

  As recently as today, Entertainment Solutions Group reopened the doors on this one.

  If you're excited about technology work, we want to hear from you.

• Required skills

  • Nagios
  • RAID Configuration
  • Zabbix
  • Backup and Recovery
  • ServiceNow
  • CompTIA A+
  • Firewall Management
  • Disaster Recovery
  • DHCP
  • RADIUS
  • Coaching
  • Public Speaking
  • Interpersonal Skills
  • Resilience

• Benefits & perks

  • Oil Changes
  • Bike-to-work program
  • Disability accommodations
  • Donation Matching
  • Visa sponsorship
  • Referral bonus program
  • Phone Allowance
  • Burnout prevention resources
  • Annual bonus program
  • Severance package
  • Four-day work week
  • Cell phone plan discounts

• Apply before 2026-08-08

  Submit your application for this Internship technology position.