The opportunity timeline

• Overview

  Growth Solutions is hiring a Help Desk Technician in Lansing, MI.

• Role description

  We are hiring a Help Desk Technician who can balance speed and stability while shipping software used by millions. Here, a senior Help Desk Technician owns their work, partners with a tight team, and earns $81,000 - $122,000 while building their career.

  Key Responsibilities

  • Optimize application performance, latency, and resource utilization at scale
  • Own the quietly-ambitious Printer Support subsystem that the rest of Growth Solutions quietly depends on
  • Sketch Splunk sequence diagrams that make the technology flow obvious to everyone
  • Build Printer Support dashboards so Growth Solutions's technology team stops asking engineers for numbers
  • Trace an unpretentious technology bug across three SaaS Administration services to the one bad line

  What You'll Bring

  • A keen eye for quality and consistency in your output
  • Professionalism, integrity, and discretion with sensitive information
  • Hands-on technology experience that holds up to follow-up questions
  • Proven LDAP results, ideally seasoned in Lansing, MI

  Out of a converted warehouse in Lansing, Growth Solutions has quietly grown into a no-ego force shaping how technology gets done. The pace is energetic but humane, and we treat protecting your time off as part of the work.

  The headline reads $81,000 - $122,000; the fine print is all upside, mentorship, benefits, and freedom to grow your Delegation.

  We refreshed it today so candidates know the hybrid role is genuinely open.

  Trade the maybe-someday for a definitely-now and apply to Growth Solutions this afternoon.

• Required skills

  • Printer Support
  • Network Troubleshooting
  • Help Desk Support
  • LDAP
  • Proxmox
  • SaaS Administration
  • Splunk
  • Coaching
  • Delegation
  • Interpersonal Skills

• Benefits & perks

  • Disability accommodations
  • Employer-paid health premiums
  • Flexible scheduling
  • Company Outings
  • Employee resource groups (ERGs)
  • Fully remote position
  • Physical therapy coverage
  • Personal Days
  • Subscription to industry publications

• Apply before 2026-09-04

  Submit your application for this Hybrid technology position.