The opportunity timeline

• Overview

  Mayo Clinic is hiring a Help Desk Technician in Flagstaff, AZ.

• Role description

  As our new junior Help Desk Technician, you will build, test, and deploy Conflict Resolution services that keep our business running. A full-time Help Desk Technician seat at Mayo Clinic that pairs $70,000 - $97,000 with ownership, collaboration, and a long-term growth track.

  Key Responsibilities

  • Evaluate and recommend new tools, frameworks, and Conflict Resolution libraries
  • Design, build, and maintain reliable backend services using Conflict Resolution and Patch Management
  • Keep the Printer Support build pipeline green so Flagstaff deploys never wait on a red light
  • Shave milliseconds off the technology hot path that Mayo Clinic users feel every click
  • Mentor junior engineers and contribute to a strong code-review culture
  • Scale data pipelines processing millions of events with Conflict Resolution

  What You'll Bring

  • A Flagstaff grounding, or the adaptability to plant roots quickly
  • Experience at the junior level inside a full-time role
  • Roughly 1+ years operating in a similar Help Desk Technician position
  • Confident communicator across email, calls, and in-person meetings
  • The instinct to ask "what would change your mind?" before debating

  Where most technology vendors automate the easy parts, Mayo Clinic tackles the hard ones, from a detail-loving headquarters in Flagstaff, AZ. We look out for one another, and burnout is treated as a problem to solve, not a badge to wear.

  We pair a $70,000 - $97,000 salary with health, dental, and vision plans, plus annual bonuses tied to team performance.

  Newly refreshed, this junior position in Flagstaff welcomes applicants now.

  The team in Flagstaff, AZ is one strong Help Desk Technician away from complete, and that could be you.

• Required skills

  • Penetration Testing
  • Bash Scripting
  • Endpoint Management
  • Patch Management
  • VLAN
  • Printer Support
  • Wireshark
  • Conflict Resolution
  • Analytical Thinking

• Benefits & perks

  • Paid paternity leave
  • Paid sabbatical leave
  • Flexible Work Arrangements
  • Performance Bonuses
  • Paid certification exam fees
  • Pension plan
  • Holiday parties
  • Catered Lunches
  • Competitive base salary
  • Travel insurance for business trips

• Apply before 2026-08-16

  Submit your application for this Full-time technology position.