The opportunity timeline

• Overview

  NexGen Systems is hiring a Help Desk Technician in Moreno Valley, CA.

• Role description

  We believe the best technology engineers ask why before they ask how, and that's the Help Desk Technician we're recruiting in Moreno Valley. Come own your work at NexGen Systems: $90,000 - $137,000, a supportive team, and 5 years of DNS put to good use.

  Key Responsibilities

  • Automate the manual Network Troubleshooting chores that quietly drain Moreno Valley, CA engineering hours
  • Ship the learning-obsessed MDM features that move NexGen Systems's technology roadmap forward
  • Document technical decisions, architecture, and APIs for the broader org
  • Enhance test automation frameworks to increase release confidence
  • Set the Nagios coding standards the rest of NexGen Systems engineering follows
  • Partner with QA to define test coverage and catch regressions early
  • Mentor newer mid-level hires on how NexGen Systems actually wires RADIUS together
  • Identify bottlenecks and propose architectural improvements proactively

  What You'll Bring

  • Pattern recognition earned across many technology engagements
  • Solid CompTIA Network+ grounding, plus Remote Desktop you can pick up on the fly
  • Knowledge of CA-specific regulations relevant to technology work
  • Confident communicator across email, calls, and in-person meetings

  NexGen Systems exists for one stubborn reason: the technology tools everyone settled for were never good enough, so we rebuilt them from Moreno Valley, CA. The door to every manager at NexGen Systems is genuinely open, calendar permitting and politics aside.

  Start strong at $90,000 - $137,000, grow with a mentor, settle into benefits, and enjoy flexibility that finally fits Moreno Valley.

  Re-dated this morning, NexGen Systems continues hiring for the Help Desk Technician role.

  We welcome applications from driven professionals ready to make an impact.

• Required skills

  • Nagios
  • Network Troubleshooting
  • DNS
  • MDM
  • CompTIA Network+
  • RADIUS
  • Remote Desktop
  • Facilitation
  • People Management

• Benefits & perks

  • Paternity Leave
  • Game Room
  • Internet Reimbursement
  • Nap Pods
  • Recognition Programs
  • Biometric screenings
  • 20% time for personal projects
  • Kitchen Facilities
  • Equity grants
  • Pet Insurance

• Apply before 2026-08-12

  Submit your application for this Internship technology position.