The opportunity timeline

• Overview

  Savills is hiring a Help Desk Technician in Garland, TX.

• Role description

  At Savills, the best Help Desk Technician isn't the one who writes the most code but the one whose Jira Service Management decisions age the gracefully. The offer reads simply — freelance, $83,000 - $125,000, 3 years, and a mid-level role where ownership is not a perk but the point.

  Key Responsibilities

  • Tune database queries and schemas for high-throughput Savills workloads
  • Replace the brittle Mentoring hack with a Nagios solution that survives Garland scale
  • Build responsive, accessible front-end interfaces with RAID Configuration
  • Work closely with data teams to surface insights from production systems
  • Mentor junior engineers and contribute to a strong code-review culture
  • Deliver mid-level-quality features within the $83,000 - $125,000 Help Desk Technician mandate
  • Decode the undocumented Patch Management service nobody at Savills remembers writing

  What You'll Bring

  • Comfort being the newest person in the room and the loudest in the notes
  • Reliable, accountable, and committed to following through
  • Authorized to work in the United States without sponsorship
  • A Savills mindset: scrappy today, scalable tomorrow
  • 4 years of Nagios práctica, plus a hunger for what's next
  • Collaboration fundamentals plus the RAID Configuration polish clients notice

  Savills blends RAID Configuration and Collaboration expertise to deliver deeply-bought-in outcomes for clients in Garland, TX. At Savills you're trusted with the why, not just handed the what.

  Joining Savills means $83,000 - $125,000, strong benefits, and a culture where senior engineers actively mentor newer talent.

  Right now, today, applications for the technology role are landing and being read.

  You've weighed the pros and cons long enough; the Help Desk Technician application takes five minutes.

• Required skills

  • Jira Service Management
  • Wireshark
  • RAID Configuration
  • Bash
  • Patch Management
  • Nagios
  • VPN Configuration
  • Mentoring
  • Collaboration
  • Customer Service

• Benefits & perks

  • Hybrid work schedule
  • Video Games
  • Direct access to leadership
  • Will preparation services
  • Internal mobility opportunities
  • Paid holidays
  • Game room and recreation space

• Apply before 2026-08-02

  Submit your application for this Freelance technology position.