The opportunity timeline

• Overview

  ScaleSolutions Inc is hiring a Help Desk Technician in Mankato, MN.

• Role description

  We believe great engineers ship great software, so we are hiring a Help Desk Technician who lives and breathes Jira Service Management. Stack the numbers: $81,000 - $111,000, 5 years required, part-time schedule, and a mid-level seat that grows as fast as you do.

  Key Responsibilities

  • Hunt down the latency spikes nobody at ScaleSolutions Inc can explain
  • Reach into legacy Analytical Thinking modules and leave them cleaner than you found them
  • Automate the manual Jira Service Management chores that quietly drain Mankato, MN engineering hours
  • Watch DNS error budgets and pump the brakes before Mankato, MN burns through them
  • Write the Microsoft 365 Administration integration tests that catch regressions before Mankato, MN ships them
  • Keep ScaleSolutions Inc's Microsoft 365 Administration CI under ten minutes so Mankato, MN engineers stay in flow

  What You'll Bring

  • A team player who lifts up colleagues and shares credit
  • Comfort defending a recommendation in front of skeptics
  • Mid-level fluency in Microsoft Intune, with VPN Configuration on your roadmap
  • A Mankato grounding, or the adaptability to plant roots quickly
  • Prior experience working on-site in Mankato, MN, or willingness to relocate
  • Sound instincts for reading a room you've never been in before
  • A point of view on ScaleSolutions Inc's space, sharpened by your own reading

  What sets ScaleSolutions Inc apart isn't size but a proudly-imperfect Mankato culture that refuses to ship Microsoft Intune it wouldn't trust itself. We keep the Mankato, MN office quiet on Wednesdays so deep Coaching work actually gets a fighting chance.

  Come for $81,000 - $111,000, stay for the mentorship, the benefits, and the rare flexibility that makes ScaleSolutions Inc a quality-obsessed place to grow.

  New candidates are being screened right now, so timing is good if you apply today.

  Go ahead and apply; the worst that happens is ScaleSolutions Inc learns your name.

• Required skills

  • Jira Service Management
  • SCCM
  • MDM
  • Microsoft 365 Administration
  • Microsoft Intune
  • VPN Configuration
  • DNS
  • Coaching
  • Analytical Thinking

• Benefits & perks

  • Pension plan
  • Employee Discounts
  • Surrogacy assistance
  • Coworking space allowance
  • Spot Bonuses
  • Equity grants
  • Vacation Days
  • Equipment and hardware allowance
  • Biometric screenings
  • Weight management programs
  • Annual physical and health screenings
  • Floating Holidays
  • Chiropractic care coverage

• Apply before 2026-08-23

  Submit your application for this Part-time technology position.