The opportunity timeline

• Overview

  Social Change Institute is hiring a Help Desk Technician in Albany, OR.

• Role description

  Social Change Institute is on a mission to scale, and a sharp Help Desk Technician with 1 of Cisco IOS experience is exactly who we need. Think of it less as a job and more as a $63,000 - $85,000 bet Social Change Institute is placing on your 1 years and your judgment.

  Key Responsibilities

  • Translate fuzzy product wishes from Social Change Institute stakeholders into shippable Cisco IOS services
  • Deliver junior-quality features within the $63,000 - $85,000 Help Desk Technician mandate
  • Collaborate with product and design teams to ship features end to end
  • Contribute to sprint planning, estimation, and technology roadmap discussions
  • Keep Social Change Institute's Hyper-V CI under ten minutes so Albany, OR engineers stay in flow

  What You'll Bring

  • Self-direction that survives a quiet Slack channel
  • 1 or more years steering technology projects end to end
  • Clarity of thought that shows up in tidy documentation
  • Flexibility to adapt your approach as business needs evolve
  • An instinct for prioritization when everything is labeled urgent

  From an Albany loft, Social Change Institute has built a hands-dirty reputation for solving technology problems others quietly gave up on. New hires ship something real in week one, because we'd rather you learn by doing.

  The package is honest: $63,000 - $85,000, a benefits plan that works, mentorship that lasts, and the flexibility to live in Albany, OR.

  Active as of this moment, the Albany, OR role accepts resumes daily.

  Think you have what it takes? apply now and start the conversation.

• Required skills

  • Hyper-V
  • CCNA
  • Help Desk Support
  • MDM
  • Bash
  • Cisco IOS
  • Attention Management
  • Innovation

• Benefits & perks

  • Career transition support
  • Pension plan
  • Partner Discounts
  • Estate planning services
  • Four-day work week
  • 529 college savings plan
  • Recreation Area
  • Backup childcare assistance
  • Domestic partner benefits
  • Travel discounts
  • Open and transparent culture
  • Equity grants

• Apply before 2026-09-07

  Submit your application for this Hybrid technology position.