The opportunity timeline

• Overview

  TechVantage is hiring a Help Desk Technician in Frisco, TX.

• Role description

  TechVantage is looking for a junior Help Desk Technician who can turn sharp-but-gentle ideas about Critical Thinking into something a customer never has to think about. Own your projects, earn $62,000 - $87,000, and grow with a team that turns 1 years of Endpoint Management into real results.

  Key Responsibilities

  • Stand up observability so TechVantage sees failures before customers in TX do
  • Chase down the Linux Bash integration that silently drops TechVantage events at midnight
  • Keep the technology Endpoint Management service humming through Frisco's holiday traffic surge
  • Tune database queries and schemas for high-throughput TechVantage workloads
  • Lead technical design reviews for junior technology initiatives

  What You'll Bring

  • A collaborative mindset and genuine enthusiasm for teamwork
  • Proven track record delivering results as a junior Help Desk Technician
  • Written communication clear enough to survive a forwarded email chain
  • 1 or more years steering technology projects end to end
  • Experience at the junior level inside a contract role

  For technology teams who've been burned before, TechVantage is the quality-obsessed Frisco, TX partner that finally keeps its promises. At TechVantage feedback has a short half-life, delivered close to the moment it can still help.

  We seal the offer with $62,000 - $87,000, mentorship, benefits, and flexibility, the four reasons TX talent picks TechVantage first.

  Our team checks new Help Desk Technician applications every single business day.

  We're keeping this Help Desk Technician search short, so put your hat in the ring this week.

• Required skills

  • Network Troubleshooting
  • Linux Bash
  • Hardware Troubleshooting
  • Ticketing Systems
  • Endpoint Management
  • Penetration Testing
  • Teamwork
  • Critical Thinking

• Benefits & perks

  • Sleep and recovery programs
  • Pool Table
  • Fitness class subsidies
  • Training Budget
  • Estate planning services
  • Book Allowance
  • Flexible Spending Account (FSA)
  • Annual flu and wellness fairs
  • Fully remote position
  • No-meeting Fridays
  • On-site cafeteria
  • Lifestyle spending account
  • Earned wage access

• Apply before 2026-08-19

  Submit your application for this Contract technology position.