The opportunity timeline

• Overview

  American Express is hiring a Hotel Manager in Greeley, CO.

• Role description

  As our newest Hotel Manager, you'll help set the standard for quality across everything we do. Honestly, the draw is the ownership: $95,000 - $142,000 and full-time hours come standard, but the general reins are the real prize.

  Key Responsibilities

  • Push back, respectfully, when an Attention Management shortcut will cost us later
  • Partner with peers to troubleshoot issues and share practical knowledge
  • Meet established deadlines while upholding American Express quality standards
  • Support daily operations at our Greeley site and keep workflows moving
  • Communicate progress, blockers, and results to stakeholders and leadership
  • Bring 6 of general instinct to problems the playbook misses
  • Keep skills current through ongoing training and self-directed learning

  What You'll Bring

  • Real proficiency with Customer Service, plus willingness to learn Banquet Event Orders fast
  • Clear thinking under the kind of pressure Greeley, CO deadlines bring
  • Enough Customer Service to be dangerous, enough Banquet Event Orders to be trusted
  • Professionalism, integrity, and discretion with sensitive information

  American Express turned a frustration with general into a fun-loving business that now serves customers far beyond CO. We believe the best general decisions get made closest to the work, not three floors up.

  This full-time role pays $95,000 - $142,000 and includes flexible scheduling plus a structured plan to grow your Banquet Event Orders expertise.

  As of today's date, this Hotel Manager req has not been filled.

  Interested? click apply and tell us why you're the right person for this role.

• Required skills

  • OpenTable
  • Revenue Management
  • Conflict Resolution
  • Wine Pairing
  • Allergen Awareness
  • Pastry Arts
  • Banquet Event Orders
  • Mixology
  • Delegation
  • Customer Service
  • Attention Management

• Benefits & perks

  • Disaster relief assistance
  • Competitive base salary
  • Game Room
  • Pension plan
  • Asynchronous work culture
  • Supplemental life insurance
  • Dental Insurance
  • Snacks and Beverages
  • On-site cafeteria
  • Holiday Parties
  • Backup childcare assistance
  • Housing Allowance
  • Pet insurance

• Apply before 2026-08-16

  Submit your application for this Full-time general position.