The opportunity timeline

• Overview

  Civic Innovation Lab is hiring a Key Account Manager in Jersey City, NJ.

• Role description

  We need a commercially minded Key Account Manager who can turn Prospecting and Customer Retention into repeatable, scalable revenue. Backed by 6 years of sales marketing experience, you'll own key initiatives, partner closely with the team, and earn $133,000 - $200,000.

  Key Responsibilities

  • Drive upsell and renewal conversations with existing Civic Innovation Lab accounts
  • Open doors in Jersey City, NJ that a manager title alone can't
  • Seed Jersey City social channels with content that earns replies
  • Segment audiences and personalize outreach to lift response rates
  • Decode why NJ buyers say yes and double down on it

  What You'll Bring

  • Self-motivated and able to work independently with minimal oversight
  • Experience translating Prospecting complexity for a non-technical audience
  • The kind of ownership that treats the company's money like your own
  • A portfolio or work samples that demonstrate your sales marketing expertise

  Rooted in Jersey City and restless by nature, Civic Innovation Lab keeps reinventing how Customer Retention and Sales Operations fit together. The team trusts each other to do the right thing without constant oversight or micromanagement.

  Expect a $133,000 - $200,000 base, a growth path with milestones, a mentor who shows up, and benefits that make staying at Civic Innovation Lab easy.

  Updated today and reviewed daily, the sales marketing role stays open.

  We're hiring, and your application could be the one we've been waiting for.

• Required skills

  • Zoho CRM
  • Sales Demos
  • Customer Retention
  • Prospecting
  • Sales Operations
  • Quota Attainment
  • Multitasking
  • Negotiation

• Benefits & perks

  • Casual dress code
  • Phone Allowance
  • Discounts on company products
  • Survivor benefits
  • Childcare subsidies
  • Vision Insurance
  • Dependent care FSA
  • Parental Leave
  • Disability Insurance
  • Tuition Reimbursement
  • Mental Health Support
  • Leadership development programs

• Apply before 2026-08-31

  Submit your application for this Temporary sales_marketing position.