The opportunity timeline

• Overview

  ServiceNow is hiring a Lean Six Sigma Manager in Livonia, MI.

• Role description

  Behind every great general team is a Lean Six Sigma Manager who sweats the details, and ServiceNow is looking for exactly that in Livonia, MI. The proposition holds together — $78,000 - $123,000, 6 years, a MI base, and ownership the rest of the market rarely grants.

  Key Responsibilities

  • Own your mistakes loudly and your wins quietly
  • Spot where Team Leadership breaks before it shows up in a dashboard
  • Read ServiceNow's general signals and reprioritize without being asked
  • Write the Innovation runbook the next hire wishes they had
  • Collaborate with cross-functional teams across ServiceNow to hit shared goals
  • Earn the trust to make learning-obsessed judgment calls without a committee
  • Turn 7 of pattern recognition into faster general calls

  What You'll Bring

  • Experience at the manager level inside a contract role
  • A Livonia grounding, or the adaptability to plant roots quickly
  • A learner's pace that keeps up with shifting requirements
  • Experience supporting cross-functional teams in a manager capacity
  • Willingness to commute to Livonia, MI or work flexibly as needed
  • The composure to deliver bad news early and clearly

  The story of ServiceNow is really the story of Livonia, MI betting on a people-first idea about general and being proven right. Growth budgets at ServiceNow are generous because a sharper Time Management you means a stronger team.

  We pay $78,000 - $123,000 for this general position and back it with mentorship, flexibility, and real growth opportunities.

  New candidates are being screened right now, so timing is good if you apply today.

  We hire for hunger as much as resumes, so if that's you, the Lean Six Sigma Manager role is open.

• Required skills

  • Public Speaking
  • Active Listening
  • Team Leadership
  • People Management
  • Coaching
  • Problem Solving
  • Innovation
  • Emotional Intelligence
  • Time Management

• Benefits & perks

  • Paid sabbatical leave
  • Wellness program and challenges
  • Dry Cleaning
  • Internet and phone reimbursement
  • Hackathons and innovation time
  • Training Budget
  • Assistive technology support
  • Commuter benefits
  • Catered Lunches
  • Wellness stipend
  • Auto and home insurance discounts
  • Flexible Hours
  • Onsite Childcare

• Apply before 2026-09-06

  Submit your application for this Contract general position.