The opportunity timeline

• Overview

  MGM is hiring a Machine Operator in Annapolis, MD.

• Role description

  Joining MGM as a Machine Operator means Annapolis becomes your base and Customer Service becomes your lever for $77,000 - $111,000-level impact. Here, a mid-level Machine Operator owns their work, partners with a tight team, and earns $77,000 - $111,000 while building their career.

  Key Responsibilities

  • Run point on general incidents until they're truly resolved
  • Bridge Conflict Resolution and Customer Service so neither team works in the dark
  • Own your mistakes loudly and your wins quietly
  • Deliver human-first results that align with broader business objectives
  • Hold Annapolis vendors to the standard we promised our users
  • Trim Customer Service processes that have quietly outlived their purpose
  • Earn the trust to make experiment-friendly judgment calls without a committee

  What You'll Bring

  • The reliability that lets a manager stop checking in
  • The kind of attention to detail that catches what spell-check misses
  • A portfolio or work samples that demonstrate your general expertise
  • Proven track record delivering results as a mid-level Machine Operator
  • Mid-level mastery of Continuous Learning, validated by people who'd hire you again
  • Ability to thrive both independently and as part of a tight-knit team

  MGM doesn't chase headlines; it just keeps building the ruthlessly-focused general backbone that Annapolis, MD runs on. The team trusts each other to do the right thing without constant oversight or micromanagement.

  Our offer wraps $77,000 - $111,000 around mentorship, real benefits, and the kind of Annapolis, MD flexibility most general roles only promise.

  This req is fresh on our board and getting attention from the hiring team today.

  Apply today and discover what makes MGM a great place to work.

• Required skills

  • Project Management
  • Conflict Resolution
  • Continuous Learning
  • Customer Service
  • Decision Making
  • Problem Solving
  • Facilitation
  • Coaching
  • Presentation Skills
  • Relationship Building

• Benefits & perks

  • Accessible workplace design
  • Relocation Assistance
  • Summer Fridays
  • Gym membership reimbursement
  • Community Service
  • Pet Insurance
  • Telemedicine and virtual care access
  • Chiropractic care coverage
  • Asynchronous work culture
  • Fitness class subsidies

• Apply before 2026-08-26

  Submit your application for this Internship general position.