The opportunity timeline

• Overview

  American Express is hiring a Organizational Development Manager in Akron, OH.

• Role description

  If you've outgrown your current general role, American Express's Organizational Development Manager opening in Akron might be the stretch you've been after. an Organizational Development Manager seat that takes 7 years of Emotional Intelligence seriously, pays $82,000 - $119,000, and hands over the general reins.

  Key Responsibilities

  • Find the spirited-and-grounded workaround when the official path is blocked
  • Read American Express's general signals and reprioritize without being asked
  • Keep a steady hand on American Express accounts when volume spikes
  • Carry the Attention Management thread across three time zones and two tools
  • Deliver transparent results that align with broader business objectives
  • Chase down the root cause instead of slapping on a patch
  • Own assigned projects from kickoff through final delivery
  • Make peace with values-led ambiguity and ship anyway

  What You'll Bring

  • Equal parts Prioritization depth and Problem Solving curiosity
  • Practical Emotional Intelligence skills sharpened in a hybrid setting
  • Hands-on familiarity with People Management, sharpened by Process Improvement side projects
  • Demonstrated knack for making the ruthlessly-focused feel manageable
  • Experience supporting cross-functional teams in a manager capacity
  • A communication style that translates jargon back into plain English
  • A bias toward asking the dumb question before the expensive mistake

  What sets American Express apart is a values-led team in Akron that treats every customer like a partner. A manager engineer and a director debate Innovation ideas on equal footing in our Akron standups.

  Take home $82,000 - $119,000, build your Innovation under a mentor, lean on benefits, and shape a hybrid week that finally fits.

  We are filling this Organizational Development Manager seat now, with onboarding planned for the near term.

  We open the Organizational Development Manager role today and close it once we meet the right person, so hurry.

• Required skills

  • Innovation
  • People Management
  • Problem Solving
  • Emotional Intelligence
  • Process Improvement
  • Written Communication
  • Public Speaking
  • Leadership
  • Negotiation
  • Prioritization
  • Attention Management
  • Growth Mindset

• Benefits & perks

  • Pension plan
  • Subscription to industry publications
  • Employee resource groups (ERGs)
  • Internet and phone reimbursement
  • Military leave
  • Financial wellness program
  • Generous paid time off
  • Chiropractic care coverage
  • Lifestyle spending account
  • Eldercare support

• Apply before 2026-08-05

  Submit your application for this Hybrid general position.