The opportunity timeline

• Overview

  Netflix is hiring a Process Improvement Manager in Bloomington, IN.

• Role description

  Netflix seeks a detail-oriented Process Improvement Manager to support our continued growth across Bloomington and beyond. The appeal is layered — $80,000 - $120,000, a remote rhythm, general ownership, and a Netflix crew that backs bold calls.

  Key Responsibilities

  • Keep the Netflix backlog ruthlessly honest about what's truly next
  • Spot where Customer Service breaks before it shows up in a dashboard
  • Close the loop on every Bloomington request you touch
  • Chase down the root cause instead of slapping on a patch
  • Keep the IN engine running while you rebuild parts of it
  • Communicate progress, blockers, and results to stakeholders and leadership
  • Keep Bloomington, IN stakeholders briefed without burying them in updates

  What You'll Bring

  • The judgment to say no to good ideas at the wrong time
  • Written communication clear enough to survive a forwarded email chain
  • The kind of listening that makes the other person feel heard
  • Strong time-management skills and a bias toward action
  • At least 7 years building expertise within the general space
  • Comfort navigating ambiguity when the brief arrives half-written
  • Calm under the forever-learning chaos a manager role tends to generate

  Netflix is the kind of feedback-driven Bloomington company that general engineers leave their old jobs to join. Our IN team treats transparency as a feature, sharing the messy middle, not just the wins.

  This position offers $80,000 - $120,000, comprehensive benefits, and genuine room to advance into leadership within general.

  Still recruiting as you read this, no archived listing tricks.

  Curious whether Netflix is the right move? Hit apply and find out from the inside.

• Required skills

  • Project Management
  • Negotiation
  • Empathy
  • Delegation
  • Accountability
  • Leadership
  • Customer Service
  • Prioritization
  • Continuous Learning
  • People Management

• Benefits & perks

  • Wellness stipend
  • Flexible Spending Account (FSA)
  • Massage Therapy
  • On-site flu shots and vaccinations
  • Frequent flyer program enrollment
  • Certification Reimbursement
  • Community service opportunities
  • On-site cafeteria
  • Inclusive benefits for LGBTQ+ employees
  • Happy Hours

• Apply before 2026-08-31

  Submit your application for this Remote general position.