The opportunity timeline

• Overview

  Social Change Institute is hiring a Process Improvement Manager in Philadelphia, PA.

• Role description

  Social Change Institute is the kind of place where a quality-obsessed Process Improvement Manager can ship real general work and still leave on time most days. Bring 6 years of general experience to a $117,000 - $173,000 role built around ownership, teamwork, and growth.

  Key Responsibilities

  • Collaborate with cross-functional teams across Social Change Institute to hit shared goals
  • Turn 7 of pattern recognition into faster general calls
  • Keep Philadelphia, PA stakeholders briefed without burying them in updates
  • Apply Resilience and Goal Setting to solve day-to-day operational challenges
  • Keep Social Change Institute's Cross-Functional Collaboration pipeline humming without constant hand-holding
  • Maintain clear documentation of work performed and outcomes delivered
  • Make general tradeoffs visible so Social Change Institute can weigh them
  • Earn the trust to make fast-growing judgment calls without a committee

  What You'll Bring

  • Comfort presenting to a PA-wide audience without a script
  • A communicator who writes the meeting recap nobody asked for but everyone reads
  • The kind of ownership that treats the company's money like your own
  • Roughly 6+ years operating in a similar Process Improvement Manager position

  Social Change Institute is the feedback-hungry PA company that built its name on general work nobody else wanted to do properly. Giving and receiving direct feedback is a skill we practice openly across every level.

  Start at $117,000 - $173,000 and watch the benefits, growth budget, and flexible scheduling do the heavy lifting on your work-life balance.

  Applications are flowing in for this general role, and we are reviewing each one promptly.

  We built this general team on people who said yes, so say yes and apply.

• Required skills

  • Customer Service
  • Work-Life Balance
  • Interpersonal Skills
  • Strategic Planning
  • Mentoring
  • Collaboration
  • Facilitation
  • Cross-Functional Collaboration
  • Resilience
  • Emotional Intelligence
  • Teamwork
  • Persuasion
  • Flexibility
  • Goal Setting

• Benefits & perks

  • Four-day work week
  • Global mobility program
  • Mentorship programs
  • Cell phone plan discounts
  • Oil Changes
  • Work from anywhere policy
  • Acupuncture coverage
  • Yoga Classes
  • Corporate Rates
  • Burnout prevention resources
  • Online course subscriptions

• Apply before 2026-08-22

  Submit your application for this Freelance general position.