The opportunity timeline

• Overview

  TechForward is hiring a Process Improvement Manager in Detroit, MI.

• Role description

  Think of this Process Improvement Manager job at TechForward as Emotional Intelligence without the red tape, plus a Detroit, MI team that actually ships. Where most general jobs cap your reach, this TechForward one in Detroit pays $76,000 - $124,000 and widens it the longer you stay.

  Key Responsibilities

  • Keep your Creativity edge sharp as the MI market shifts
  • Bring 7 of general instinct to problems the playbook misses
  • Juggle team-oriented priorities without dropping the ones that matter
  • Spot the Detroit pattern in feedback before it becomes a complaint
  • Refuse to let Team Leadership debt quietly accumulate on your watch
  • Build the Collaboration habits a manager role can lean on for years
  • Keep skills current through ongoing training and self-directed learning
  • Trim Customer Service processes that have quietly outlived their purpose

  What You'll Bring

  • A TechForward mindset: scrappy today, scalable tomorrow
  • Pattern recognition earned across many general engagements
  • A knack for Facilitation that colleagues quietly come to rely on
  • Comfort being accountable for a flexible outcome in a full-time role
  • Manager fluency in Creativity, with Customer Service on your roadmap
  • Hands-on command of Creativity, with Customer Service as a close second

  The team at TechForward is small, bias-to-action, and entirely convinced that Detroit is the best place to reinvent general. We believe the best general decisions get made closest to the work, not three floors up.

  We do not just dangle $76,000 - $124,000; we back it with mentorship, a real benefits suite, and schedules that bend around Detroit, MI living.

  We touched the timestamp today; the Process Improvement Manager hunt continues in earnest.

  Pair your Prioritization with our Emotional Intelligence-heavy team and watch what TechForward can build.

• Required skills

  • Collaboration
  • Creativity
  • Accountability
  • Conflict Resolution
  • Customer Service
  • Facilitation
  • Team Leadership
  • Persuasion
  • Prioritization
  • Work-Life Balance
  • Growth Mindset
  • Critical Thinking
  • Emotional Intelligence
  • Delegation

• Benefits & perks

  • Referral bonus program
  • Personal Days
  • Professional association memberships
  • Hackathons and innovation time
  • Legal insurance plan
  • Competitive base salary
  • Free financial planning services

• Apply before 2026-08-03

  Submit your application for this Full-time general position.