The opportunity timeline

• Overview

  CarePoint Health Systems is hiring a Senior Customer Service Representative in Chicago, IL.

• Role description

  Forget the funnel metaphor for a second: CarePoint Health Systems's next Senior Customer Service Representative in Chicago cares about momentum, and Multitasking is how you create it. For a mentorship-focused professional with 6+ years behind them, this contract Senior Customer Service Representative job delivers $99,000 - $140,000 and meaningful growth.

  Key Responsibilities

  • Position CarePoint Health Systems against competitors with clear, differentiated value props
  • Lead plainspoken go-to-market efforts for products launching in IL
  • Conduct market research to uncover trends shaping the sales marketing space
  • Report on attribution and channel ROI to inform the $99,000 - $140,000 budget cycle
  • Carry the booth conversation past small talk into next steps
  • Chase the sales marketing whitespace no rep in IL has worked

  What You'll Bring

  • Demonstrated knack for making the data-driven feel manageable
  • Strong multitasking ability without sacrificing quality
  • Demonstrated capacity to mentor or support senior teammates
  • Comfort with the contract cadence of a Chicago-based operation
  • 7 or more years steering sales marketing projects end to end

  CarePoint Health Systems is an autonomy-driven, customer-obsessed sales marketing company proudly built in Chicago, IL. A contract role with us means real responsibility, real trust, and real support behind you.

  Start strong at $99,000 - $140,000, grow with a mentor, settle into benefits, and enjoy flexibility that finally fits Chicago.

  Freshly verified active, this Senior Customer Service Representative position is accepting candidates now.

  Apply now and a real person from CarePoint Health Systems will get back to you, not an autoresponder.

• Required skills

  • Knowledge Base Management
  • Active Listening
  • Talkdesk
  • Inbound Call Handling
  • Email Support
  • Omnichannel Support
  • Upselling
  • Time Management
  • Multitasking
  • QA Monitoring
  • Team Leadership
  • Negotiation
  • Emotional Intelligence

• Benefits & perks

  • Profit sharing
  • Board Games
  • Headspace or Calm subscription
  • Long-term disability insurance
  • Continuing education leave
  • Referral bonus program
  • On-site flu shots and vaccinations
  • Coworking space allowance
  • Biometric screenings
  • Adoption Leave

• Apply before 2026-08-08

  Submit your application for this Contract sales_marketing position.