The opportunity timeline

• Overview

  CloudEdge Corp is hiring a Senior Customer Service Representative in St. Louis, MO.

• Role description

  CloudEdge Corp wants a Senior Customer Service Representative who hears "no" as a starting point, not a verdict, especially across the MO market. This Senior Customer Service Representative role at CloudEdge Corp rewards initiative with $69,000 - $107,000, real decision-making power, and steady career advancement.

  Key Responsibilities

  • Stand up email sequences that get opened, not buried
  • Translate Kustomer dashboards into stories the sales floor actually uses
  • Mine Email Support data for the inclusive story that wins the room
  • Brief the Senior Customer Service Representative team on what's working in this week's market
  • Negotiate renewals before the sales marketing contract goes quiet
  • Walk new sales marketing clients through onboarding so they stick around
  • Field objections on price the way a senior pro does it
  • Build the campaign calendar that keeps St. Louis, MO pipeline full year-round

  What You'll Bring

  • Senior mastery of Upselling, validated by people who'd hire you again
  • Demonstrated knack for making the mission-soaked feel manageable
  • Comfort with the part-time cadence of a St. Louis-based operation
  • A communicator who can disagree without making it personal
  • 5+ years owning outcomes, not just completing tasks

  A transparent St. Louis, MO company through, CloudEdge Corp measures success by how invisible its sales marketing systems become. Our St. Louis office prizes the quiet contributor who makes everyone around them measurably better.

  You bring the Customer Retention; we bring $69,000 - $107,000, a mentor, a benefits package, and the freedom to grow on your terms in St. Louis.

  This one is current, freshly dated, and very much hiring.

  Reach out, walk us through your Twilio Flex, and let's see if CloudEdge Corp is your next stop.

• Required skills

  • Troubleshooting
  • De-escalation
  • Upselling
  • Kustomer
  • Email Support
  • Twilio Flex
  • Customer Retention
  • Resilience
  • Teamwork

• Benefits & perks

  • International assignment opportunities
  • Onboarding buddy program
  • Service Discounts
  • Assistive technology support
  • On-site childcare
  • Payroll advance options
  • Equipment Allowance
  • Domestic partner benefits
  • Pool Table
  • Company swag and merchandise
  • Pet insurance
  • Mental health days
  • Accessible workplace design
  • Paid jury and witness duty
  • Green card sponsorship

• Apply before 2026-08-14

  Submit your application for this Part-time sales_marketing position.