The opportunity timeline

• Overview

  CloudTech Solutions is hiring a Senior Customer Service Representative in Kenosha, WI.

• Role description

  This isn't a quota-and-coast Senior Customer Service Representative job; CloudTech Solutions expects the person in Kenosha to expand the whole category. Picture $76,000 - $116,000, a contract cadence, and 5 years of Customer Service translating into a senior seat you actually steer at CloudTech Solutions.

  Key Responsibilities

  • Build and nurture relationships with prospects across the Kenosha, WI market
  • Mine Omnichannel Support data for the sharp-but-gentle story that wins the room
  • Script the webinar that fills the sales marketing top of funnel
  • Own the full sales cycle from initial outreach to signed contract
  • Close the loop between ad spend and revenue, dollar for dollar

  What You'll Bring

  • Familiarity with CloudTech Solutions-scale workflows, or the appetite to reach them
  • Comfort owning sales marketing decisions in a WI market
  • Comfort presenting to a WI-wide audience without a script
  • The instinct to ask "what would change your mind?" before debating
  • The discipline to finish the boring 20% that makes the rest matter
  • Solid understanding of sales marketing best practices and industry standards

  CloudTech Solutions is less a vendor and more a warm-yet-rigorous Kenosha, WI workshop where Data Entry and Escalation Management get the attention they deserve. We default to writing things down so the whole sales marketing team stays in the loop without endless meetings.

  We reward your Interpersonal Skills with $76,000 - $116,000, surround it with mentorship and benefits, and let your schedule flex around Kenosha.

  This page reflects a live, current opening, refreshed just hours ago.

  If the Senior Customer Service Representative role sounds like your next chapter, send us your application and let's talk specifics.

• Required skills

  • Customer Journey Mapping
  • Outbound Calling
  • Active Listening
  • Data Entry
  • Intercom
  • Email Support
  • Omnichannel Support
  • Escalation Management
  • Complaint Handling
  • Customer Service
  • Presentation Skills
  • Interpersonal Skills

• Benefits & perks

  • Performance bonuses
  • Earned wage access
  • Stock Options
  • Tax preparation assistance
  • Parking reimbursement
  • Ping Pong
  • Deferred compensation plan
  • Payroll advance options
  • Eldercare support
  • Internet Reimbursement
  • Home Office Setup

• Apply before 2026-08-19

  Submit your application for this Contract sales_marketing position.