The opportunity timeline

• Overview

  Consulting Plus Group is hiring a Senior Customer Service Representative in Atlanta, GA.

• Role description

  We reward hustle, creativity, and Resilience mastery, and our Senior Customer Service Representative role gives you the platform to prove it. The shape of it is simple — bring 6 years and Mentoring, take home $86,000 - $128,000, and grow into whatever Consulting Plus Group builds next.

  Key Responsibilities

  • Lead clarity-seeking go-to-market efforts for products launching in GA
  • Use Customer Journey Mapping and Mentoring tools to automate and scale outbound efforts
  • Report on attribution and channel ROI to inform the $86,000 - $128,000 budget cycle
  • Carry the GA number and the relationships that make it real
  • Qualify inbound leads and route them through the sales funnel efficiently
  • Nurture the slow sales marketing leads until timing flips in our favor
  • Qualify hard, so the senior team only chases real money

  What You'll Bring

  • An Atlanta network, or the hustle to build one from scratch
  • A keen eye for quality and consistency in your output
  • Pattern recognition earned across many sales marketing engagements
  • A solid foundation in Customer Journey Mapping, refined over 7+ years
  • The communication discipline to over-share early and trim later
  • Ability to thrive both independently and as part of a tight-knit team

  What sets Consulting Plus Group apart is a quick-to-ship team in Atlanta that treats every customer like a partner. Trust, transparency, and steady momentum are the three things we protect above all else.

  You get $86,000 - $128,000, a robust benefits suite, and hands-on mentorship aimed at making you a stronger sales marketing professional.

  This page reflects a live, current opening, refreshed just hours ago.

  Apply now and a real person from Consulting Plus Group will get back to you, not an autoresponder.

• Required skills

  • Technical Support
  • Live Chat Support
  • Problem Solving
  • QA Monitoring
  • Troubleshooting
  • Complaint Handling
  • Customer Journey Mapping
  • Avaya
  • Customer Retention
  • Active Listening
  • Time Management
  • Resilience
  • Mentoring
  • Growth Mindset

• Benefits & perks

  • Bike Storage
  • Disability Insurance
  • Paid certification exam fees
  • Compressed work week option
  • Happy Hours
  • Flexible Work Arrangements
  • Parking reimbursement
  • Tenure-based rewards
  • Visa sponsorship
  • Hybrid work schedule
  • Recognition Programs
  • Remote Work
  • Volunteer Time Off
  • Short-term disability insurance

• Apply before 2026-08-31

  Submit your application for this Freelance sales_marketing position.