The opportunity timeline

• Overview

  HealthBridge is hiring a Senior Customer Service Representative in West Covina, CA.

• Role description

  Drive our customer acquisition strategy as a Senior Customer Service Representative who treats every lead like an opportunity worth winning. Pair performance-driven drive with 7 years and HealthBridge returns $104,000 - $163,000, a West Covina base, and growth that outpaces the title.

  Key Responsibilities

  • Hand the Senior Customer Service Representative crew a territory plan they can actually run
  • Beat last quarter's $104,000 - $163,000 number without burning the pipeline
  • Frame the mentorship-focused ROI a West Covina, CA CFO can defend internally
  • Brief the Senior Customer Service Representative team on what's working in this week's market
  • Coordinate cross-functional launches with creative, product, and operations

  What You'll Bring

  • Practical First Call Resolution skills sharpened in a temporary setting
  • Solid Problem Solving grounding, plus Collaboration you can pick up on the fly
  • Demonstrated comfort presenting to senior leadership
  • Sharp organizational skills and an ability to juggle multiple workstreams

  HealthBridge was founded on a hunch that sales marketing could be far less awful, and West Covina turned out to be the perfect place to prove it. The unwritten rule in West Covina is simple: leave the codebase kinder than you found it.

  Come for $104,000 - $163,000, stay for the mentorship, the benefits, and the rare flexibility that makes HealthBridge a fast-moving place to grow.

  This West Covina, CA role just got a fresh timestamp, and applications are flowing in.

  Apply now to begin a rewarding career with our West Covina, CA team.

• Required skills

  • Patience
  • Upselling
  • First Call Resolution
  • Problem Solving
  • Interpersonal Skills
  • Collaboration

• Benefits & perks

  • Conference Attendance
  • Military leave
  • Educational Assistance
  • Backup childcare assistance
  • Flexible Work Arrangements
  • Employee Assistance Program (EAP)
  • Standing desk and ergonomic equipment
  • Onboarding buddy program
  • Legal insurance plan
  • Phantom stock plan
  • Retention bonuses
  • Partner Discounts
  • Paid Time Off

• Apply before 2026-09-10

  Submit your application for this Temporary sales_marketing position.