The opportunity timeline

• Overview

  PepsiCo is hiring a Senior Customer Service Representative in Inglewood, CA.

• Role description

  Growth lives in the gaps competitors ignore, and PepsiCo's Senior Customer Service Representative role exists to find them across Inglewood, CA. Earn $111,000 - $154,000, own outcomes, and grow your sales marketing career with a team that values 6 years of real experience.

  Key Responsibilities

  • Coordinate with agencies and vendors to deliver campaigns on time and on budget
  • Chase down warm referrals before competitors in Inglewood get the call
  • Run the senior account like it's the only one that matters
  • Carry the booth conversation past small talk into next steps
  • Hands-on ownership of social media calendars and community engagement
  • Find the remote-friendly hook that makes Inglewood, CA prospects lean in

  What You'll Bring

  • Pattern recognition earned across many sales marketing engagements
  • A high-energy attitude and eagerness to learn new skills
  • Working understanding of both Patience and Kustomer in real-world settings
  • Professionalism, integrity, and discretion with sensitive information
  • The patience to mentor without taking over the keyboard
  • A writer's ear for tone in a high-stakes email

  At PepsiCo, the remote-native Inglewood crew believes sales marketing should feel boring and reliable, never thrilling and fragile. You won't find performance theater here; we care what you shipped, not how busy you looked.

  We back our team with $111,000 - $154,000, equity, top-tier health benefits, and the flexibility to work where you do your best thinking.

  Confirmed unfilled today, PepsiCo continues its search in real time.

  Your next opportunity in sales marketing starts with a single application.

• Required skills

  • Customer Feedback Analysis
  • Kustomer
  • Empathy
  • Technical Support
  • Verbal Communication
  • Patience
  • CRM Software
  • Customer Retention
  • Goal Setting
  • Written Communication
  • Continuous Learning

• Benefits & perks

  • Paid bereavement leave
  • Game room and recreation space
  • Paid relocation for international moves
  • 401(k) Plan
  • Certification Reimbursement
  • Training Budget
  • Equipment Allowance
  • Parental Leave
  • Parental leave

• Apply before 2026-08-29

  Submit your application for this Contract sales_marketing position.