The opportunity timeline

• Overview

  Square is hiring a Senior Operations Manager in Covington, KY.

• Role description

  Bring your 7 years of experience to a Senior Operations Manager role that rewards initiative and fresh thinking. Picture $97,000 - $136,000, a hybrid cadence, and 8 years of Cross-Functional Collaboration translating into a manager seat you actually steer at Square.

  Key Responsibilities

  • Own your mistakes loudly and your wins quietly
  • Own the day-to-day rhythm of general work across our Covington, KY operation
  • Keep records, systems, and shared files organized and up to date
  • Follow safety protocols and best practices at all times
  • Keep Covington, KY momentum when the manager pipeline runs thin
  • Keep showing up for the Covington, KY work after the launch buzz fades
  • Deliver calmly-fast-moving results that align with broader business objectives
  • Chase down the root cause instead of slapping on a patch

  What You'll Bring

  • 8+ years of Initiative reps, not just Initiative exposure
  • Fast-paced problem-solving that doesn't wait for permission
  • A trust-based bias toward action, balanced by knowing when to wait
  • Curiosity and a continuous drive to sharpen your general craft
  • Comfort owning general decisions in a KY market
  • The kind of ownership that treats the company's money like your own

  From its base in Covington, KY, Square has spent the last decade making Initiative dramatically less painful for general teams everywhere. We hand new Senior Operations Manager hires real ownership early because trust given freely tends to be returned.

  The offer reads $97,000 - $136,000, plus the soft stuff that hard-wins loyalty: coaching, coverage, and a flexible hybrid rhythm.

  Right now in Covington, the Senior Operations Manager chair sits open and the door is unlocked.

  If Covington is where you want to build a career, Square wants to hear from you.

• Required skills

  • Cultural Awareness
  • Teamwork
  • Initiative
  • Team Leadership
  • Time Management
  • Problem Solving
  • Cross-Functional Collaboration
  • Communication

• Benefits & perks

  • Hybrid work schedule
  • Car Wash
  • Profit sharing
  • Annual bonus program
  • Performance bonuses
  • Casual dress code
  • Equipment Allowance
  • Flexible Work Arrangements
  • Personal Shopping
  • Career transition support

• Apply before 2026-08-17

  Submit your application for this Hybrid general position.