The opportunity timeline

• Overview

  Aetna is hiring a Technical Support Specialist in Berkeley, CA.

• Role description

  A Technical Support Specialist who only follows the script will be bored at Aetna; we want the one who rewrites it for CA. Net it out: part-time, $133,000 - $182,000, 6 years, ownership of the sales marketing outcome, and an Aetna team that has your back.

  Key Responsibilities

  • Pitch upsells that feel like favors, not invoices
  • Sit in on demos and tighten the script after every loss
  • Keep a finger on competitor pricing across CA
  • Pair HubSpot Service Hub insight with gut feel to rank the hottest leads
  • Brief the Technical Support Specialist team on what's working in this week's market
  • Qualify hard, so the senior team only chases real money
  • Line up the quietly-excellent sponsorships that put Aetna in front of buyers
  • Carry a $133,000 - $182,000-tier quota and the playbook to hit it

  What You'll Bring

  • A CA sensibility, or genuine curiosity about this market
  • Working familiarity with part-time schedules and team norms at Aetna
  • An instinct for prioritization when everything is labeled urgent
  • Track record that proves you can underdog-spirited ship under deadline pressure
  • Familiarity with Aetna-scale workflows, or the appetite to reach them
  • A portfolio that speaks louder than any line on your resume

  Aetna is a high-energy team based in Berkeley, CA, building products that customers rely on every day. Transparency is a habit, so roadmaps, tradeoffs, and even mistakes get shared openly.

  Lead with the number, $133,000 - $182,000, then add a growth track, a mentor, full benefits, and hours that bend toward your Berkeley life.

  This Berkeley, CA role just got a fresh timestamp, and applications are flowing in.

  If a senior Technical Support Specialist role in CA fits the life you're building, let's connect.

• Required skills

  • Technical Support
  • Upselling
  • Kustomer
  • HubSpot Service Hub
  • Empathy
  • Conflict Resolution
  • Talkdesk
  • Cold Calling
  • Growth Mindset
  • Problem Solving
  • Coaching

• Benefits & perks

  • Stock options
  • 20% time for personal projects
  • Community service opportunities
  • Paid volunteer days
  • Nap pods
  • Paid Time Off
  • Free therapy and counseling sessions
  • Concierge Services
  • Tax preparation assistance
  • Free laptop and tech setup
  • Free financial planning services

• Apply before 2026-09-12

  Submit your application for this Part-time sales_marketing position.