The opportunity timeline

• Overview

  Civic Partners Group is hiring a Technical Support Specialist in Richmond, CA.

• Role description

  Looking for your next chapter in growth marketing? Civic Partners Group wants a Technical Support Specialist ready to make an impact in Richmond. Few sales marketing roles let you own the whole thing end to end; this senior one in Richmond does, and it pays $121,000 - $166,000.

  Key Responsibilities

  • Own the funnel from first click to closed-won, top to bottom
  • Open doors in Richmond, CA that a senior title alone can't
  • Seed Richmond social channels with content that earns replies
  • Nurture the slow sales marketing leads until timing flips in our favor
  • Keep Richmond renewals from slipping by owning the timeline

  What You'll Bring

  • Demonstrated wins in sales marketing work somewhere near Richmond, CA
  • An instinct for prioritization when everything is labeled urgent
  • Familiarity with the Richmond market and local sales marketing landscape
  • Experience thriving in a people-first, deadline-driven setting like Civic Partners Group
  • Working knowledge of Customer Retention alongside transferable Gorgias chops
  • Demonstrated comfort presenting to senior leadership

  Civic Partners Group makes Twilio Flex look simple, which anyone in sales marketing knows is the wildly-collaborative hardest thing to pull off. The pace is energetic but humane, and we treat protecting your time off as part of the work.

  Land here and your reward starts at $121,000 - $166,000, then climbs alongside the mentorship, flexible hours, and benefits we keep stacking on top.

  We are actively sourcing experiment-friendly professionals for this senior role right now.

  If you can picture yourself owning the Technical Support Specialist work here, picture it harder and apply.

• Required skills

  • Genesys Cloud
  • Conflict Resolution
  • Customer Retention
  • ServiceNow
  • Twilio Flex
  • Talkdesk
  • Gorgias
  • Stakeholder Management
  • Presentation Skills

• Benefits & perks

  • Retiree medical benefits
  • Holiday parties
  • Internet and phone reimbursement
  • Travel insurance for business trips
  • Competitive base salary
  • Matching gift program
  • Acupuncture coverage
  • Flexible Spending Account (FSA)
  • Employee of the Month

• Apply before 2026-09-13

  Submit your application for this Hybrid sales_marketing position.