The opportunity timeline

• Overview

  KPMG is hiring a Technical Support Specialist in Miami, FL.

• Role description

  If chasing flat numbers bores you, the Technical Support Specialist seat at KPMG comes with quotas worth beating and Cross-selling worth mastering. A $80,000 - $103,000 remote role for a mid-level professional ready to own deliverables and grow within a high-trust team.

  Key Responsibilities

  • Create sales collateral, decks, and proposals that move prospects forward
  • Read the sales marketing market and reposition the offer when it shifts
  • Trade weekly notes with product on what Miami buyers keep requesting
  • Sniff out the Ticket Management gap that's leaking deals at handoff
  • Write copy for ads, emails, and web pages that converts sales marketing traffic
  • Read the room on every mid-level call and adjust the close
  • Negotiate renewals before the sales marketing contract goes quiet
  • Own the post-sale check-in that turns clients into references

  What You'll Bring

  • Fluency across Ticket Management and Twilio Flex, with strong opinions on both
  • Clear thinking under the kind of pressure Miami, FL deadlines bring
  • Comfort with the remote cadence of a Miami-based operation
  • Curiosity and a continuous drive to sharpen your sales marketing craft

  KPMG is the generously-mentoring Miami company that turned a niche sales marketing obsession into something the whole FL now uses. Mistakes get dissected for lessons at KPMG, never weaponized in your next review.

  Count on $80,000 - $103,000, remote-first flexibility, parental leave, and a stipend for the tools and courses you need.

  Live and listening, the hiring team reads new applications as they arrive.

  Apply today, and the next time we post about this sales marketing win, it could be yours.

• Required skills

  • Knowledge Base Management
  • Multitasking
  • Ticket Management
  • Salesforce Service Cloud
  • Twilio Flex
  • Verbal Communication
  • Cross-selling
  • CSAT Reporting
  • QA Monitoring
  • Avaya
  • Attention to Detail
  • Flexibility
  • Self-Motivation

• Benefits & perks

  • Meditation and mindfulness apps
  • Personal Days
  • Catered lunches
  • Holiday parties
  • Hotel and lodging coverage
  • Visa sponsorship
  • Parking reimbursement
  • Severance package
  • Paid sabbatical leave
  • Free therapy and counseling sessions
  • Accrued vacation time

• Apply before 2026-09-07

  Submit your application for this Remote sales_marketing position.