The opportunity timeline

• Overview

  Mercedes-Benz is hiring a Technical Support Specialist in Rapid City, SD.

• Role description

  Quota is the floor here, not the goal, and Mercedes-Benz's mid-level Technical Support Specialist is expected to leave it far behind. This is $59,000 - $83,000 for 3 years of Conflict Resolution, a temporary schedule, and a mid-level stake in where Mercedes-Benz heads next.

  Key Responsibilities

  • Build the Conflict Resolution report leadership checks before the SD review
  • Close the loop between ad spend and revenue, dollar for dollar
  • Carry the brand voice into every cold call and every caption
  • Hand the Technical Support Specialist crew a territory plan they can actually run
  • Chase the sales marketing whitespace no rep in SD has worked
  • Build the campaign calendar that keeps Rapid City, SD pipeline full year-round
  • Deliver persuasive product demos to customer-obsessed buyers and stakeholders
  • Segment audiences and personalize outreach to lift response rates

  What You'll Bring

  • Strong time-management skills and a bias toward action
  • Real proficiency with Conflict Resolution, plus willingness to learn Help Scout fast
  • Working understanding of both Conflict Resolution and Growth Mindset in real-world settings
  • Mid-level-caliber judgment about when to escalate and when to absorb

  Mercedes-Benz has spent 4 years turning sales marketing headaches into routine wins for clients across Rapid City, SD. Inclusion isn't a slogan here; it shapes how we hire, promote, and run every meeting.

  Your offer at Mercedes-Benz: $59,000 - $83,000, a mentor, generous benefits, and the Rapid City, SD flexibility to grow on your own clock.

  The Mercedes-Benz team is scaling in Rapid City, SD, and we are hiring for it now.

  If this sounds like the right fit, we would love to receive your resume.

• Required skills

  • Help Scout
  • Time Management
  • Zendesk
  • Conflict Resolution
  • Growth Mindset
  • Team Leadership

• Benefits & perks

  • Wellness stipend
  • Global mobility program
  • Telemedicine and virtual care access
  • Pet-Friendly Office
  • Weight management programs
  • Holiday parties
  • Fertility benefits and IVF coverage
  • Tenure-based rewards
  • Dependent care FSA
  • Structured 30-60-90 day plan

• Apply before 2026-09-20

  Submit your application for this Temporary sales_marketing position.