The opportunity timeline

• Overview

  Power Solutions Group is hiring a Technical Support Specialist in Fargo, ND.

• Role description

  Pipeline doesn't build itself, which is exactly why Power Solutions Group is hiring a Technical Support Specialist who treats Phone Etiquette like a competitive sport. This full-time Technical Support Specialist role offers a $69,000 - $105,000 salary, real ownership over your work, and a clear path to grow alongside a team that ships.

  Key Responsibilities

  • Turn churned sales marketing logos into win-back targets with a plan
  • Pitch, listen, adjust, and pitch again until the sales marketing deal lands
  • Build the Fargo reference network that closes deals for you
  • Own the handoff doc that keeps nothing falling between Multitasking and CRM
  • Develop and execute multi-channel campaigns that drive qualified leads for Power Solutions Group
  • Craft compelling messaging tailored to sales marketing buyers and decision-makers
  • Chase down warm referrals before competitors in Fargo get the call

  What You'll Bring

  • Strong multitasking ability without sacrificing quality
  • Working familiarity with full-time schedules and team norms at Power Solutions Group
  • At least 7 years of standing behind your own estimates
  • A point of view on Power Solutions Group's space, sharpened by your own reading
  • Demonstrated comfort presenting to senior leadership

  Built in Fargo and run on caffeine and conviction, Power Solutions Group turns messy sales marketing problems into clean, repeatable wins. At Power Solutions Group feedback has a short half-life, delivered close to the moment it can still help.

  You'll be supported by $69,000 - $105,000, strong health coverage, conference budgets, and a team that promotes from within.

  The search is live, the seat is funded, and we are interviewing this week.

  Curious whether Power Solutions Group is the right move? Hit apply and find out from the inside.

• Required skills

  • Freshdesk
  • Inbound Call Handling
  • Outbound Calling
  • Phone Etiquette
  • CSAT Reporting
  • Upselling
  • Troubleshooting
  • Attention Management
  • Multitasking
  • Prioritization

• Benefits & perks

  • Vision insurance
  • Pet Insurance
  • Internet Reimbursement
  • Disability accommodations
  • Nap Pods
  • Concierge Services
  • Headspace or Calm subscription
  • Educational Assistance
  • Hotel and lodging coverage
  • Board Games

• Apply before 2026-09-03

  Submit your application for this Full-time sales_marketing position.