The opportunity timeline

• Overview

  Premier Health Systems is hiring a Technical Support Specialist in Buffalo, NY.

• Role description

  Every great hybrid marketer at Premier Health Systems shares one trait: they'd rather test than assume, and this Technical Support Specialist seat rewards exactly that. The offer reads simply — hybrid, $58,000 - $81,000, 3 years, and a mid-level role where ownership is not a perk but the point.

  Key Responsibilities

  • Analyze campaign metrics and optimize spend against revenue targets
  • Track pipeline performance and report results to leadership each week
  • Qualify inbound leads and route them through the sales funnel efficiently
  • Nurture the slow sales marketing leads until timing flips in our favor
  • Turn cold sales marketing leads into signed deals across Buffalo, NY
  • Sell the solutions-focused roadmap, not just today's feature set
  • Sharpen the Technical Support Specialist value prop for each vertical we touch
  • A knack for translating customer insights into sharper campaign briefs

  What You'll Bring

  • Ability to thrive both independently and as part of a tight-knit team
  • Real HubSpot Service Hub chops, plus the Genesys Cloud curiosity to keep growing
  • A NY sensibility, or genuine curiosity about this market
  • 4+ years of Genesys Cloud reps, not just Genesys Cloud exposure

  At Premier Health Systems, the ownership-driven Buffalo crew believes sales marketing should feel boring and reliable, never thrilling and fragile. We look out for one another, and burnout is treated as a problem to solve, not a badge to wear.

  Start strong at $58,000 - $81,000, grow with a mentor, settle into benefits, and enjoy flexibility that finally fits Buffalo.

  Updated within the day, the Technical Support Specialist position keeps welcoming resumes.

  A few minutes now could reshape your next 3, so start your Premier Health Systems application.

• Required skills

  • Jira Service Management
  • Customer Satisfaction Surveys
  • Customer Journey Mapping
  • QA Monitoring
  • Genesys Cloud
  • HubSpot Service Hub
  • Time Management
  • Account Management
  • Innovation
  • Emotional Intelligence
  • Work-Life Balance

• Benefits & perks

  • Long-term disability insurance
  • Vacation Days
  • Kitchen Facilities
  • Financial wellness program
  • Childcare subsidies
  • Car Wash
  • Adoption Leave
  • Competitive base salary
  • Standing desk and ergonomic equipment
  • Legal insurance plan
  • Disability Insurance
  • Paternity Leave
  • Restricted stock units (RSUs)
  • Personal Days

• Apply before 2026-08-13

  Submit your application for this Hybrid sales_marketing position.