The opportunity timeline

• Overview

  Raytheon is hiring a Technical Support Specialist in Hayward, CA.

• Role description

  The next Technical Support Specialist at Raytheon will craft the campaigns, partnerships, and pitches that put us on the map. Sum it up however you want — hybrid Technical Support Specialist, $120,000 - $173,000, 6 years of Initiative, and a stake in Raytheon that only deepens.

  Key Responsibilities

  • Turn a $120,000 - $173,000 budget into measurable fast-moving growth
  • Stand up email sequences that get opened, not buried
  • Strong command of Customer Onboarding, with 6 of demand-generation experience
  • Talk numbers with finance, then talk vision with prospects
  • Hands-on ownership of social media calendars and community engagement
  • Collaborate with product teams to position new offerings in the Hayward region
  • Read the room on every senior call and adjust the close

  What You'll Bring

  • A solid foundation in Customer Feedback Analysis, refined over 5+ years
  • Confident communicator across email, calls, and in-person meetings
  • Experience thriving in a refreshingly-candid, deadline-driven setting like Raytheon
  • Critical thinking skills and sound, independent judgment
  • Comfort with the hybrid cadence of a Hayward-based operation
  • Equal parts Adaptability depth and Customer Onboarding curiosity
  • Hands-on Customer Retention experience that survives a whiteboard interview

  We are a detail-loving sales marketing company, and Raytheon calls Hayward, CA home. Feedback flows in every direction, so good ideas reach the table no matter who voices them.

  Beginning at $120,000 - $173,000, your growth is mentored, your benefits are full, and your hours flex to match life in Hayward, CA.

  Active as of this moment, the Hayward, CA role accepts resumes daily.

  Don't let a high-energy Technical Support Specialist opening in Hayward become the one that got away.

• Required skills

  • Account Management
  • Patience
  • Zendesk
  • Customer Feedback Analysis
  • Customer Onboarding
  • Customer Retention
  • CRM Software
  • Initiative
  • Adaptability

• Benefits & perks

  • Tenure-based rewards
  • Spot Bonuses
  • Annual company offsite
  • Lifestyle spending account
  • Continuing education leave
  • Health Insurance
  • Auto and home insurance discounts

• Apply before 2026-08-06

  Submit your application for this Hybrid sales_marketing position.