The opportunity timeline

• Overview

  TJX Companies is hiring a Technical Support Specialist in Juneau, AK.

• Role description

  Ready to build campaigns that convert? Our Technical Support Specialist role offers a $80,000 - $124,000 salary and uncapped earning potential. The deal favors the seasoned — 5 years earns $80,000 - $124,000, a hybrid arrangement, and a sales marketing charter you'll actually own.

  Key Responsibilities

  • Segment audiences and personalize outreach to lift response rates
  • Represent TJX Companies at trade shows, conferences, and local networking events
  • Build the campaign calendar that keeps Juneau, AK pipeline full year-round
  • Plant TJX Companies in the sales marketing conversations buyers already trust
  • Wire Delegation and QA Monitoring together so marketing hands sales clean leads
  • Talk numbers with finance, then talk vision with prospects
  • Keep the messaging consistent from Juneau, AK billboards to cold DMs
  • Hand marketing the field intel that sharpens next quarter's ads

  What You'll Bring

  • The kind of ownership that treats the company's money like your own
  • The instinct to ask "what would change your mind?" before debating
  • Proven QA Monitoring results, ideally seasoned in Juneau, AK
  • 5+ years owning outcomes, not just completing tasks

  Few people outside AK realize that TJX Companies powers a surprising slice of the sales marketing infrastructure running across Juneau, AK today. We build psychological safety the boring way: by actually following through on what we say.

  Take home $80,000 - $124,000, build your Problem Solving under a mentor, lean on benefits, and shape a hybrid week that finally fits.

  Hiring is open and ongoing for this hybrid position in Juneau.

  Let the TJX Companies team in Juneau, AK meet the person behind the QA Monitoring on your resume.

• Required skills

  • Active Listening
  • Omnichannel Support
  • Talkdesk
  • CSAT Reporting
  • Troubleshooting
  • Problem Solving
  • QA Monitoring
  • Knowledge Base Management
  • Upselling
  • Stakeholder Management
  • Accountability
  • Delegation

• Benefits & perks

  • Certification reimbursement
  • Employee of the Month
  • Meditation Room
  • Short-term disability insurance
  • Burnout prevention resources
  • Childcare Assistance
  • Public transit subsidy
  • Nap pods
  • Vision Insurance
  • Accrued vacation time
  • Peer-to-peer recognition
  • Four-day work week
  • 401(k) Matching
  • 529 college savings plan
  • Disability accommodations

• Apply before 2026-09-21

  Submit your application for this Hybrid sales_marketing position.