The opportunity timeline

• Overview

  Ross Stores is hiring a Title Officer in Naperville, IL.

• Role description

  We value people who care about the craft, and we're searching for a Title Officer who feels the same way. Bring Customer Service and Team Leadership; we'll bring $56,000 - $78,000, a strong team, and the ownership that turns experience into impact.

  Key Responsibilities

  • Drive measurable improvements within your area of responsibility
  • Keep Ross Stores's part-time commitments visible and on track
  • Own the follow-through after the general meeting ends
  • Translate junior objectives into concrete, actionable day-to-day steps
  • Respond to internal and external requests in a timely, professional manner
  • Represent Ross Stores professionally with vendors, partners, and customers
  • Map the handoffs between IL teams so nothing falls in the cracks
  • Communicate progress, blockers, and results to stakeholders and leadership

  What You'll Bring

  • Proven Customer Service results, ideally seasoned in Naperville, IL
  • A portfolio that speaks louder than any line on your resume
  • Demonstrated knack for making the clarity-seeking feel manageable
  • Strong rapport-building skills and a genuinely positive presence
  • 1+ years building trust the slow, unglamorous way
  • The discipline to document while it's fresh, not after it's forgotten

  Ross Stores grew from a Naperville kitchen table into a ruthlessly-focused general company that Naperville, IL now genuinely depends on. We'd rather coach an empowering learner than babysit a brilliant jerk, every single time.

  In return for your Accountability expertise, you'll earn $56,000 - $78,000 along with 401(k) matching and flexible remote options.

  New candidates are being screened right now, so timing is good if you apply today.

  We're keeping this Title Officer search short, so put your hat in the ring this week.

• Required skills

  • Accountability
  • Active Listening
  • Written Communication
  • Persuasion
  • Organization
  • Work-Life Balance
  • Critical Thinking
  • Public Speaking
  • Team Leadership
  • Leadership
  • Mentoring
  • Customer Service
  • Self-Motivation
  • Resilience

• Benefits & perks

  • Basic life insurance
  • Pet-Friendly Office
  • Holiday Parties
  • Birthday off
  • Volunteer time off (VTO)
  • Paid bereavement leave
  • Public transit subsidy
  • Peer-to-peer recognition
  • Visa sponsorship
  • Paid holidays
  • Health Insurance
  • Childcare subsidies
  • Accidental death and dismemberment coverage
  • Nap pods
  • Company Car

• Apply before 2026-09-06

  Submit your application for this Part-time general position.